Effective Date: [04/02/2025] / Last Update: [04/02/2025]
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Welcome to The Rose Atelier (“we,” “us,” “our”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your information when you interact with our website (https://theroseatelier.com/), related social media pages, or any other online services that we operate (collectively, the “Services”).
By using our Services, you agree to the terms outlined in this Policy. If you do not agree with any part of this Policy, please discontinue use of our Services.
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We collect information that you provide directly, such as your name, email address, phone number, billing and shipping addresses, and payment details when you place an order or sign up for our mailing list. We may also automatically collect certain data from your device, including your IP address, browser type, device information, and browsing behavior on our site (e.g., pages visited, links clicked, etc.).
• We use your personal information to process transactions, fulfill orders, and provide customer support. • We may use your data to personalize your experience, such as recommending products. • We use aggregated and anonymized data for analytics, troubleshooting, and to improve our website and Services.
• If you opt in, we may send you promotional materials about our products and offers. • You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
We use cookies, web beacons, and similar technologies to gather information about your use of our Services. Cookies help us remember your preferences, analyze site usage, and personalize content. You can control cookies through your browser settings; however, disabling cookies may affect certain features of our website.
We do not sell or rent your personal information. We may share your information with:
• Service Providers: Trusted third parties who assist us in operating our business (e.g., payment processors, shipping companies, marketing agencies), subject to appropriate confidentiality and security measures. • Legal Compliance: If required by law, regulation, or court order, or if necessary to protect rights, property, or safety of The Rose Atelier, our users, or others.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission or storage can be guaranteed to be 100% secure, so we cannot guarantee absolute security.
Our Services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we may delete it.
We keep your personal information only as long as needed for the purposes outlined in this Policy (e.g., to provide our services or for legal compliance), unless a longer retention period is required or permitted by law.
• You may choose not to provide certain information, though this may limit your ability to use some features of our Services. • You can opt out of marketing emails at any time. • You can request access to, correction of, or deletion of your personal information, subject to legal and contractual restrictions.
We may update this Policy from time to time. The “Effective Date” at the top indicates when the Policy was last revised. We encourage you to review this Policy periodically.
If you have questions, concerns, or comments about this Privacy Policy, please contact us at:
Email: [email protected]Â Phone:+593997005587, +593999734634
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.
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